Capturing your essence
Privacy Policy
This Privacy Policy explains how Eirena SARLU collects and processes your Data when you use this website, when you fill in and submit the contact form, or request a service as required by the data protection laws in France and the European Union.
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1. What type of personal information do we collect?
For the purposes described in this Policy, Eirena SARLU may collect the following categories of personal information:
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a) Identification and Contact information (such as name, address, phone number or e-mail address), when you are willing to provide them for instance to request a service or to obtain an invoice
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b) Payment information: for instance credit card details, bank account numbers, paypal account details or other payment details which you provide to receive services you have ordered
c) Your image when photography services are being provided to you
Your personal information is collected exclusively directly from you.
If you choose not to submit any personal information when requested to perform a contract or when required by law, you will not be able to receive the service you ordered or otherwise registered on our web site or other media.
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2. How do we use your personal information?
We use the information described above for the purposes specified at the time of collection or hereafter in this Policy:
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a) to provide you with our services, respond to your requests or questions, and manage your complaints. Or, we may use your information to send you information you requested. We may also contact you about feedback or about this Policy or website terms. In such case, your information is processed to perform the contract we have with you.
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b) for security purposes: we may use information to protect Our company, Our customers, Our associates, and Our websites against fraud, theft or any wrongdoing which may affect our activity as it is our legitimate interest to ensure the security of our activity online and offline.
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c) for anti-counterfeiting purposes, and fight against illegal use of Eirena SARLU content
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d) other purposes: we use information to maintain transaction and other business records for legal, administrative and audit purposes. We also use information to meet legal, insurance and processing requirements.
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3. Who do we share your personal information with?
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We do not disclose or otherwise share your personal information We collect, except:
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a) subject to your consent, with service providers and agents who may perform services on Our behalf
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c) with banks or other online payment services companies.
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d) Subject to your consent, with Our business partners
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e) when We are required to do so by law or when it is necessary to comply with applicable law: for example We might share information to respond to a court order.
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4. Tracking tools and use of cookies
We may collect certain information through cookies, web beacons and other automated means. A cookie is a text file which is stored in a dedicated area of your device’s hard drive, for instance when you visit online service, when you read an email or while installing or using a mobile app. A cookie allows its sender to identify the device on which it is stored during the period of validity of consent, which does not exceed 13 months.
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What type of cookies do we use?
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Essential only cookies:
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5. Transferring your personal information
We may transfer your personal information to the service providers involved in the maintenance of our web sites, apps or social media or any other tool used for the processing of our clients or prospects information.
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You can obtain a list of the relevant third countries / regions and copy of these safeguards upon request.
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6. Retention period
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Your personal information will not be kept in a form that allows you to be identified for any longer than is reasonably considered necessary by Eirena SARLU for achieving the purposes for which it was collected or processed or as it is established in the applicable laws related to data retention periods. The data retention term of Your personal data collected by Us is determined per purpose of data processing according to the following criteria:
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a) Data collected for the specific purposes defined in Article 2 will be stored only:
- For three (3) years since our last contact, if You are a prospect (i.e. you have not made any purchase with Us but You are interested by Eirena SARLU) or
- For the duration of your commercial relationship with Eirena SARLU and 5 years thereafter, if You are a client (ie You have made a purchase of Our services),
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b) Your personal data will then be archived to be used: in the event of a litigation or dispute for the statute of limitation term applicable to the related purpose;
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c) If a judicial action is initiated, the personal information may be stored until the end of such action, including any potential periods for appeal, and will then be deleted or archived as permitted by applicable law;
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Your personal data are then anonymized or deleted.
7. Your rights
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You may request access to the personal information we maintain about you. If you request such access, we will provide you with all the information as required by law on the purposes of the processing, categories of data processed, categories of recipients, data retention term, etc.).
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You may also obtain a copy of any personal information that We hold about you in our records in a format compatible and structure to allow you to exercise your right to data portability when the processing is based on your consent or on the performance of an Agreement between you and Us.
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You can also provide general or specific instructions on how your personal data should be processed and may be used, after your death.
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You may also request that We correct, amend, erase, any information which is incomplete, out of date or inaccurate.
You can request the deletion of your Personal information (i) if your personal information is no longer necessary for the purpose of the data processing, (ii) you have withdrawn your consent on the data processing based exclusively on such consent, (iii) you objected to the data processing, (iv) the personal information processing is unlawful, (v) the personal information must be erased to comply with a legal obligation applicable to Eirena SARLU.
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You also have the right to lodge a complaint with the competent supervisory authority.
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To exercise these rights, please contact us at: eirenagency@outlook.com and we will respond.
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8. Protecting your personal information
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We will provide an adequate level of protection for the personal data and make sure that appropriate technical and organizational security measures are in place to protect the personal information (including education and training of relevant personnel) against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and against all other unlawful forms of processing.
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However, to the extent that the Internet is not completely secure, we cannot guarantee that any of your personal information stored or sent to us will be completely safe. We encourage you to use caution when using internet to access our web sites, apps or social media.
9. Children
Our web site is not directed to children. We do not knowingly collect personally identifiable information from children without permission from a parent or guardian, unless permitted by applicable law.
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You must be at least sixteen years old to provide Us with your personal information and eighteen years old to engage in transactions on our website. By engaging in transactions with us, you affirm that you are at least eighteen years old and are fully able to enter into and be legally bound by such transactions.
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If we are notified (by contacting Us at at "Contact Us") or learn that a minor has submitted personal data to us through our media or otherwise, we will delete such personal information
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10. Third party sites
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We may link to third party sites or services We do not control and which are governed by their own privacy policy. This Policy does not apply to those third party sites. We strongly advise you to check the privacy policies of all third party sites you visit to find out how they are treating your personal information.
11. Changes to this policy
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Our Policy may change from time to time to reflect changes in Our processing of your personal information. We will notify you of any material changes as required by law. We will post an updated copy on the Site.
12. Contact us
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You can contact us via the "Contact" tab on this website or via e-mail at eirenagency@outlook.com
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